Opportunity Description
WELL Health Diagnostic Centres is looking for a qualified IT Support Analyst to join our growing team of healthcare professionals!
Reporting to: Director of IT
Responsibilities
- Provide Level 1 & Level 2 IT support for desktops, laptops, printers, mobile devices, phones, faxes, and peripherals.
- Troubleshoot hardware, software, network connectivity, and application issues.
- Respond to helpdesk tickets, phone calls, emails, and walk‑up requests in a timely manner.
- Install, configure, and maintain Windows operating systems and standard business applications.
- Support Microsoft 365 environment including Outlook, Teams, OneDrive, and SharePoint.
- Support healthcare applications such as EMR/EHR systems (OSCAR, Accuro, etc.).
- Assist clinical staff with login/access issues, workflow troubleshooting, and application support.
- Support integration and ...
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