IT Helpdesk Technician II — Complex Support, On-Site

Swak BPO Corp. is seeking an IT Helpdesk Technician II to join our team in Angeles City. The successful candidate will handle escalated tickets, troubleshoot application issues, and provide customer support. With at least 2 years of relevant experience, you will communicate solutions to users, update documentation, and follow-up for satisfaction. Benefits include HMO coverage with additional dependent after 2 years, free meals, shuttle services, and a recreational facility. Join us to thrive in a dynamic work environment.
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