IT Monitoring Center - Incident management team

SBM

Al-Zahra'a, Makkah Province, Saudi Arabia Full-time June 27, 2026

Opportunity Description

Location:

Saudi Arabia

Education:

Bachelor’s degree in Information Technology, Computer Science, MIS, Engineering, or related field.

Experience:

2–4 years of hands-on experience in Incident Management, IT Operations, NOC/SOC roles, or IT Service Management functions.

Monthly Salary Package:

12,000 SAR

Qualifications & Skills:

Strong understanding of IT Service Management (ITSM) frameworks, especially ITIL.

Experience in incident logging, classification, prioritization, investigation, and closure.

Ability to manage multiple incidents simultaneously and meet defined SLAs.

Strong analytical skills to identify trends, anomalies, recurring issues, and performance insights.

Proficiency with incident management tools and monitoring platforms.

Experience preparing and documenting incident reports,...

Full-time Computer Occupations

Submit your application for IT Monitoring Center - Incident management team at SBM

Location Al-Zahra'a, Makkah Province

Country Saudi Arabia

Type Full-time

Category Computer Occupations

Posted June 27, 2026

Deadline August 06, 2026