IT Officer

Job Description

We are looking for an IT Officer to support our Macraes IT team. The role involves assisting the Support Analyst with resolving complex issues, completing systems‑administration tasks both in‑person and remotely, and developing skills to cover critical systems such as virtualization, networking and databases.

Working between the Macraes mine site (2 days per week) and the Dunedin city office, you will follow a 9‑day fortnight structure: 5 days on, 2 days off, 4 days on, 3 days off, 7:00 am – 4:30 pm daily.

Key Tasks and Responsibilities

• Act primarily as a Level 2 resource, while also covering Level 1 and Level 3 team members.
• Develop expertise in supporting key systems with the goal of becoming the primary support resource for selected systems.
• Assist with internal and operations‑led project work.
• Support the Support Analyst in assessing, completing or reassigning tasks from the ticketing syst...