IT Operational Analyst

**Overview**

Element is looking to hire an IT Operations Analyst. As an IT Operations Analyst, you will be required to drive operational excellence throughout the technology organisation by executing a high standard of day-to-day operational support of Enterprise & Cyber Services (E&CS) services provided to the Element business.

This function is integral to the success of Service Operations as a whole. The role will be working in a TOC (Technology Operations Centre) environment, responsible for monitoring, troubleshooting, and taking restorative actions as defined in published KB articles, and ensuring the delivery and availability of ALL services within the Element business.

The IT Operations Analyst will report directly to the regional OCC/NOC Lead.

Hours required for the role: This position has a rotational schedule. The main schedule will be Monday through Friday
8:00 am - 5:00 pm (In Office) and every 5th-6th week will work Monday through F...