IT Operations Intern (Cloud)

The IT Operations Team is responsible for ensuring the stability, security, and efficiency of the organization's entire IT environment — operating under a cloud-first model with no on-premises servers. All identity, email, collaboration, storage, device management, and workflows are deployed on Microsoft Azure, Microsoft 365, and Atlassian.

The IT Operations Intern role offers hands-on experience in a cloud-native IT environment. Interns will directly support end users, assist with basic Microsoft 365 and Azure administration, operate Atlassian tools, and receive 1-on-1 mentorship from experienced engineers.

Job Responsibilities:

• Monitor Microsoft 365 and Azure service health
• Provide helpdesk support and manage Jira tickets
• Support Microsoft 365 and Entra ID administration
• Assist with Azure resource management
• Manage devices using Intune
• Administer Atlassian tools (Jira, Confluence, JSM)
• Suppo...