IT Operations Lead: Service Delivery & Projects

Alibaba is seeking an experienced IT Service Manager in Madrid, Spain. The role involves delivering IT services, managing front-line personnel, and leading IT projects. Candidates should have over 5 years of experience in IT service management, a degree in Computer Science, and be proficient in Spanish and English. Preferred qualifications include PMP, Scrum or Agile certification, and ITIL. Alibaba offers an opportunity to enhance IT service management processes and work collaboratively with diverse teams.
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