IT Process Engineer I: Change & Incident Management

Jabil Malaysia is seeking an IT Process Engineer I in Chihuahua, Mexico. This role involves formalizing IT processes and ensuring smooth operations involving change, configuration, incident, and problem management. A Bachelor’s degree in computer science or related field is required, with 0-2 years of IT experience preferred. Key responsibilities include assessing changes to the IT environment, minimizing service disruptions, and monitoring performance metrics. The position emphasizes customer service and effective communication in a dynamic work environment.
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