IT Service Delivery Manager

Fexco Tech are currently recruiting for a IT Service Delivery Manager  to join their team. This role is a permanent, full-time position with the opportunity to work from our offices based in Killorglin, Co. Kerry with flexibility to work a hybrid model.

Job Purpose:

As part of Fexco Tech, the IT Service Delivery Manager plays a critical role in ensuring the smooth, efficient, and customer‑focused delivery of IT services across the organisation. This role is accountable for driving operational excellence, strengthening service performance, and embedding a culture of continuous improvement aligned with business and technology strategy.

You will lead a multidisciplinary team of service analysts and infrastructure engineers across both Applications and IT Infrastructure, ensuring service stability, high-quality delivery against service level agreements, and effective incident, problem, and change management. A key aspect of the role is proactive...