Opportunity Description
IT Service Desk Analyst - Salary upto 45K. Virtual Interview
On-site - Taguig 5-10 Yrs Exp Bachelor Full-time
Description
- Provide first-line support for IT service requests and incidents.
- Analyze and resolve technical issues for end-users efficiently.
- Document and track issues in the service management system for audits and reporting.
- Collaborate with IT teams to improve service delivery and user experience.
- Assist in the development and training of team members on new technologies.
Requirements
- Educational Qualifications: Bachelor’s degree in Information Technology or a related field.
- Experience Level: 5–8 years of relevant IT support experience.
- Skills and Competencies: Proficiency in troubleshooting hardware and software issues.
- Skills and Competencies: Strong communication and customer service skills.
- Qualities an...
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