Opportunity Description
IT Service Desk / Open for IT Fresh Grad / BGC, Taguig
Strategic Networks, Inc.
Hybrid - Taguig Fresh Graduate/Student Diploma Full-time
Job Description
Insurance Health & Wellness
Work-Life Balance
Work from Home
Responsibilities
- Primarily work in a call-center type of work environment.
- Provide technical support over the phone, email, onsite and/or remote on hardware and software issues.
- Ability to work flexible hour/s or flexible shift.
- Determine requirements and/or root cause of technical issues by working with end-user.
- Answer inquiries by clarifying issues; researching, and providing information.
- Resolve problems by clarifying issues; researching and exploring answers.
- Fulfill requests by clarifying desired information; researching, locating and providing information.
- Maintain client database by entering information.
- ...
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