IT Service Excellence Specialist

Wrist Group is looking for an IT Service Management Specialist in Manila. This role focuses on shaping and improving IT processes, becoming the product owner of the ITSM system, and collaborating with teams globally. Ideal candidates have over 5 years of experience, deep knowledge of IT Service Management (ITIL certified), and experience with major ITSM platforms. The work setup is hybrid, supporting a culture of belonging and inclusiveness.
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