IT Service Manager –Governance/Resilience

Your newpany
IT Service Manager – ernance & Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation.

You will join a well-established ITernance & Resilience team within a broader IT Operations function, working alongside Service Delivery, Platforms & Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-alignedernance and service management practices. You will leadernance workstreams across Change Enablement, Release Management and service resilience, ensuring strong control frameworks, audit readiness and operational stability. Working in an agile environment, you will take ownership of oues, using data, insights and stakeholder collaboration to drive continuous improvement and embed effectiveernance controls into both delivery and live service operations...