IT Service Manager — Lead MS 365 Ops & SLAs (Remote)

A technology company in Sant Joan Despí is seeking a Service Manager to oversee the IT Managed Services team. The role involves leading operations, monitoring service stability, and ensuring SLA adherence. Candidates should have at least 3 years of IT Service Management experience and professional proficiency in English. The company offers a permanent contract with a hybrid work model, meal card, and numerous employee benefits including official Microsoft certifications and corporate events.
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