Opportunity Description
BRINGING FORCES TOGETHER. REALIZING DIGITALIZATION.
q.beyond AG is a leading German IT service provider. Our 1,100 employees with expertise in cloud, SAP, Microsoft, data intelligence, security and software development support our SME customers in their digital transformation.
IT Specialist in System Integration
Location options: Jerez de la Frontera, Sevilla.
Your Tasks
- Point of contact for our corporate clients regarding questions about our IT applications/systems.
- Receiving incident reports via phone and email.
- Developing error analyses and solutions together with our customers.
- Documenting requirements and incidents in a ticketing system and forwarding complex issues to colleagues in 2nd level support.
- Contributing to increased customer satisfaction and the further development of our customer support within a familial, international team.
What We Offer
- Con...
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