IT Support Analyst, Associate

Top 5 Required Skills (These are not preferred skill s. If the candidate does not have these required skills, they will be rejected completely)

1. Communication







 

Demonstrating active listening skills, asking relevant questions, and explaining technical details in a way that non-experts can easily understand.

1. Problem solving







 

Using logical processes to identify, diagnose, troubleshoot, and resolve issues effectively.

1. Customer service







 

Quickly detecting and addressing problems to minimize response times and support users efficiently.

1. Collaboration