Opportunity Description
Description
*Email valerie.montoya@rht(.com) for consideration*
Robert Half is seeking a skilled and customer-focused IT Support Analyst to provide Tier 21/2 technical support in a dynamic, environment. This role is responsible for resolving escalated service desk issues, supporting end users across multiple platforms, and maintaining secure and efficient IT operations.. This role is 100% onsite.
Top Skills:
+ 2-3 Years of experience
+ M365, SaaS, AD
+ Windows/Mac OS Exp. (Blended Environment)
+ Troubleshooting printers issues, wi-fi, basic network connectivity
+ L1/L2 Ticketing issues
Requirements
Day-to-Day Responsibilities;
+ Proven experience in Tier 1/2 IT support or similar role
+ Strong knowledge of Windows and macOS operating systems
+ Hands-on experience with Microsoft 365 and Active Directory administration
+ Familiarity with mobile device ma...
*Email valerie.montoya@rht(.com) for consideration*
Robert Half is seeking a skilled and customer-focused IT Support Analyst to provide Tier 21/2 technical support in a dynamic, environment. This role is responsible for resolving escalated service desk issues, supporting end users across multiple platforms, and maintaining secure and efficient IT operations.. This role is 100% onsite.
Top Skills:
+ 2-3 Years of experience
+ M365, SaaS, AD
+ Windows/Mac OS Exp. (Blended Environment)
+ Troubleshooting printers issues, wi-fi, basic network connectivity
+ L1/L2 Ticketing issues
Requirements
Day-to-Day Responsibilities;
+ Proven experience in Tier 1/2 IT support or similar role
+ Strong knowledge of Windows and macOS operating systems
+ Hands-on experience with Microsoft 365 and Active Directory administration
+ Familiarity with mobile device ma...
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