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IT Support Analyst

Robert Half

Manchester, England, United Kingdom Full-time May 23, 2026
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Opportunity Description


Robert Half are working to recruit for an IT Support Analyst to join a team based in Manchester.

This role suits someone with strong communication skills, a collaborative and sociable approach to relationships and the ability to thrive in fast-paced environments.

An overview of the role is as follows below:

  • Providing 1st and 2nd Line Support, covering software, hardware with digital and face-to-face resolution
  • Escalating upwards to 3rd line where necessary
  • Maintaining accurate ticketing records and support cases
  • A strong focus on customer service, driven by quality-oriented support and strong internal and external relationships
  • Works closely with managers and other business stakeholders to support wider IT requirements and communicate updates effectively
  • IT Support Analyst role providing 1st and 2nd line support for users across hardware, software, and remote working issues

    • Technical competencies

    ...

    Full-time Computer Occupations

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    Opportunity Details

    Location Manchester, England
    Country United Kingdom
    Type Full-time
    Category Computer Occupations
    Posted May 23, 2026
    Deadline July 02, 2026

    About Robert Half

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    Robert Half

    Manchester, United Kingdom

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