IT Support Engineer

Job Title: 1st Line IT Service Desk Analyst
Salary: £28,000 to £32,000 base
Location: Chester, UK (Hybrid, 3 days onsite)
Work Type: 1 Year Fixed Term Contract
Role:
WeDo is partnering with an exciting and growing organisation that has built a strong reputation for making financial management simpler for customers globally. Supporting over a million customers, the business continues to invest in technology, innovation, and people.
This is an opportunity to join a collaborative and supportive environment where you will play an important role within a lean IT team. You will have the chance to take ownership, work closely with the wider business, and become a visible and valued part of day to day operations.
Responsibilities:
• Act as the first point of contact for IT support requests and incidents
• Log, prioritise, troubleshoot, and resolve tickets within agreed SLAs