IT Support Engineer (L1)

Nostra is a leading Managed Service Provider (MSP) in Ireland, dedicated to delivering advanced IT solutions that enable businesses to build reliable, secure, and scalable IT foundations. With a commitment to continuous improvement, we serve a diverse range of industries, providing exceptional services that empower our clients to focus on their core business goals.

The ideal candidate would have experience in cloud infrastructure including endpoint management, Networking, Server Administration, Azure, and Office 365 as well as a solid understanding of on-premise technology including networking.

Nostra has offices in Dublin (HQ), Cork, Galway & Belfast. This role will initially be a 12-month fixed term contract and will be based fully onsite with one of our clients in Helsinki, Finland.

Responsibilities:

• Manage the IT Support queue.
• Take ownership of IT issues and work with the team (and SMEs across the business as required), to re...