IT Support Engineer — Troubleshooting & Customer Solutions

A leading HR services provider in Pakistan is seeking talented and efficient Customer Technical Support Engineers to assist customers by diagnosing and troubleshooting software and hardware problems. Candidates should possess a BS degree in Information Technology or Computer Science and have proven experience in technical support. Responsibilities include resolving customer issues, preparing reports, and documenting knowledge in tech notes. Strong problem-solving abilities and excellent communication skills are essential for this role.
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