IT Support Representative

We are seeking a Desktop & Enterprise Support Associate to join our IT team on a part-time basis in Barcelona, Spain. This role supports a globally distributed workforce while partnering closely with a US-based IT team to harmonize processes and extend existing applications and tools. The position focuses on delivering high-quality business partner support, ensuring effective ticket creation and management, and driving first-call resolution for desktop and end-user support issues arising from Barcelona based teams.

The ideal candidate is a self starter that thrives in a fast-paced environment, communicates effectively with business stakeholders as well as US based IT partners, and brings strong troubleshooting skills across desktop systems, enterprise tools, and collaboration platforms.

Key Responsibilities

Business Partner Support

• Serve as a trusted IT partner for employees and business teams in the Barcelona office and across EMEA.
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