IT Support Specialist: Desktop & Escalation Expert

emaratech in Dubai is seeking an IT Support Executive responsible for ensuring the proper operation of computer systems. The role includes resolving end user help requests, performing hands-on fixes, and maintaining systems. Applicants should have a college diploma in IT or a related field and a minimum of 3 years of experience in a similar setting. Cisco or Microsoft certifications are advantageous. The job requires excellent customer service skills and a willingness to work in shifts and relocate if necessary.
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