IT Support Specialist (Mid-Senior Level)

Job Title: IT Support Specialist
Work Setup: Remote
Job Type: Full-Time
Industry: Marketing / Digital Marketing
Location: Philippines (Remote)

About the Role

We are seeking a skilled IT Support Specialist to provide comprehensive IT support across systems, hardware, software, and CRM platforms. You will work closely with the IT Manager to troubleshoot issues, maintain systems, manage integrations, and support automation initiatives. This role is critical in keeping the client’s IT infrastructure running smoothly while ensuring efficient CRM and automation workflows.

Key Responsibilities

• Provide remote troubleshooting and support for computers, software, tools, and devices
• Install, configure, and maintain software and hardware
• Monitor and resolve network, system, and security issues
• Maintain system documentation and user guides
• Assist internal t...