IT Support Technician - Madrid (Hybrid, 3 days/week onsite)

IT Support Technician - Madrid (Hybrid, 3 days/week onsite)

Job at emagine - Portugal

We are looking for a hands‑on IT Support Technician based in Madrid to provide high‑quality onsite and remote support for end‑user workplace technology. The ideal candidate is proactive, service‑oriented, and comfortable working in a global IT environment.

Contract model: Preferably B2B

Responsibilities

• Provide hands‑on support for end‑user workplace technology, including laptops, thin clients, printers, mobile devices, and other peripherals.
• Perform hardware‑related tasks such as cabling, device delivery, setup, imaging, replacements, and factory resets.
• Manage local IT stock and coordinate storage activities, ensuring accurate asset tracking and availability.
• Act as the onsite “eyes and hands” for the technical/server room, supporting basic server and networking tasks under remote team guida...