Opportunity Description
Job Openings IT Support Technician (VMS | Milestone XProtect) - East
About the job IT Support Technician (VMS | Milestone XProtect) - East
Responsibilities- Perform technical maintenance and troubleshooting for the Video Management System (VMS), with a focus on Milestone XProtect, ensuring optimal system performance.
- Maintain critical systems to achieve high service availability and meet operational performance targets.
- Respond swiftly to onsite operational incidents, resolving issues in accordance with established SLAs.
- Adhere to all safety protocols and company procedures, ensuring work is conducted without disruption to production.
- Proactively identify, report, and resolve system discrepancies, defects, and inconsistencies.
- Prepare and submit accurate daily maintenance reports.
- Conduct basic system and network troubleshooting tasks.
- Undertake any additional duties as assigned by supervisory pe...
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