IT Systems Analyst with Troubleshooting Expertise

Expand your IT expertise as a Systems Analyst focused on infrastructure management and troubleshooting. Join our team to drive efficient IT operations across multiple locations.
In this role, you will tackle Help Desk tickets, manage Windows Server and cloud infrastructure, and support new project implementations. The ideal candidate boasts excellent communication skills and a thorough understanding of Microsoft 365. Your contributions will improve operational efficiency and system reliability.
Key Responsibilities:
• Quickly resolve IT Help Desk tickets and issues
• Administer and support Windows and cloud environments
• Investigate technical errors and identify solutions
• Assist with hardware and software deployment initiatives
• Document projects and processes meticulously
Requirements:
• Diploma or degree in Computer Science or IT
• Prior experience in IT Support or Help Desk roles
• Familiarity with cloud services and databases
• Knowledge of V...