Opportunity Description
Overview
Belyfted is a financial technology (FinTech) company that offers money transfer services, focused on remittances to and within Africa. The role is IT User Support / Operations based in London and full-time.
This description presents the IT User Support / Operations position and related responsibilities and qualifications.
Responsibilities
- Windows 10 and Microsoft O365 troubleshooting
- Resolution of software and hardware issues (laptops, desktops, printers)
- Installation and configuration of laptops
- Software issues for in-house applications
- Handling tickets in the IT ticketing tool
- Quick analysis and incident management, with close collaboration with the expert team
- Preparing new hardware
- Building laptops and PCs with SCCM
- Basic meeting support knowledge (Teams and AV Support)
- Physical installation of cabling, monitors, docking stations, PCs, printers
- ...
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