Italian-Speaking Customer Service for Airline Reservations Department In Greece

Mercier Consultancy is excited to invite applications for the position of Italian-Speaking Customer Service Representative for our Client's Airline Reservations Department, based in Greece. In this vital role, you will provide exceptional support to our Italian-speaking customers as they navigate the complexities of flight bookings and travel arrangements.

Your fluency in Italian will be essential in assisting clients with their inquiries about flight schedules, reservations, cancellations, and changes, all while ensuring a smooth and pleasant travel experience. Your dedication to customer service will greatly contribute to the overall satisfaction and loyalty of our travelers.

Responsibilities

• Deliver outstanding customer service in Italian via phone, email, and chat for airline reservation inquiries
• Assist customers with bookings, itinerary changes, cancellations, and special requests
• Resolve customer issues and complaints promptly and c...