ITSM Process Owner & SLA Reporting Lead

A technology solutions company in the Philippines is seeking an ITSM Service Level Agreement and Reporting Manager responsible for managing service level agreements, reporting processes, and stakeholder engagement. This role requires a Bachelor's degree in Information Technology and 3-5 years of relevant experience, emphasizing strong process ownership and IT service operations leadership. The position offers a hybrid work setup and is located in Taguig.
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