Opportunity Description
Location: Hybrid - Malta (3 days per week in office)
Reporting to: Head of Product
Key Responsibilities
Own all Jira administration, including workflows, schemes, screens, fields, permissions, and configuration.
Implement and maintain automation rules, integrations, and Confluence/Jira connections to streamline processes.
Standardise Jira usage across brands, ensuring consistent structures, naming conventions, and governance.
Ensure data quality and reporting accuracy by designing clean fields, statuses, and reporting schemas.
Support all teams with workflow improvements and Jira best practices.
Manage Jira Service Management forms, intake processes, and cross-team request flows.
Create and maintain documentation for workflows, governance, templates, and platform standards.
Train teams on Jira usage and on...