Job For CSE(US Process)-International BPO-Mumbai, Maharashtra, India-3 L-Lakshmi-9152028139

JOB DETAILS

• Be a first point of contact to handle and resolve customer complaints.
• Research information and troubleshoot problems using available resources.

• Getting deep into issues & providing efficient solution with help of the

internal Team.

• Monitoring loads on the application system

• Email communications and follow-ups

Previous International customer service experience

• Excellent written and verbal communication skills

• Good listening skills

• Must be able to understand issues, help create solutions
FUNCTIONAL AREA

Inbound Calling, Outbound Calling, International Voice Process, International BPO, International Calling, Inbound Calling In Mumbai, Outbound Calling in Mumbai, International Voice Process in Mumbai, International BPO in Mumbai, International Process in Mumbai, BPO placement agencies in Mumbai, BPO Recruitment agencies in Mumbai, BPO placement a...