Junior Customer Success Manager

Tuum is a next-generation banking platform. We enable fintech and banks to rapidly offer seamless and tailored financial services to their customers. Our core banking platform is revolutionising the financial services industry. The platform is API-based, consisting of flexible and independent modules covering all retail and business banking capabilities for quick and easy integration.

Launched in 2019, Tuum is headquartered in Tallinn and is backed by investors including Citibank, BlackFin Capital Partners, Karma Ventures, Portage Ventures, SpeedInvest, and CommerzVentures.

We are growing rapidly and looking for a motivated and customer‑focused Junior Customer Success Manager to join our expanding team. In this role, you will be the primary post‑go-live contact for our customers, helping them adopt Tuum successfully, realise value from the platform, and grow with us over time.

You will work closely with colleagues across the wider Customer Success team, in...