Key Account Manager

SUMMARY:
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POSITION INFO:
Sector: Cold-Chain Logistics & Temperature-Controlled Supply Chain Reporting Line: Group Business Development Executive Role Context This role forms part of the organisation’s commercial and customer management function and requires a highly professional, commercially astute, and relationship-driven individual capable of managing strategic customer accounts within a complex logistics and operational environment. This is not a purely relationship-management role. The position requires strong commercial capability, operational understanding, stakeholder management, and the ability to drive customer growth, service delivery, contract management, and long-term strategic account development. Purpose of the Position The Key Accounts Manager (KAM) is responsible for managing, maintaining, and growing strategic customer relationships across assigned customer portfolios. The role serves as the primary point of contact for key c...