Key Account Manager

KEY DUTIES AND RESPONSIBILITIES:

• Build and maintain strong customer relationships, ensuring satisfaction and long-term partnerships.


• Drive sales through direct channels, managing key accounts and acquiring new business in petroleum and personal care industries across Southern Africa.


• Serve as the primary liaison between customers and internal teams to meet performance objectives.


• Develop business plans, conduct article calculations, and oversee product launches to meet deadlines.


• Manage customer pricing cycles, negotiate where necessary, and ensure optimal pricing levels.


• Generate cost estimates for raw materials and overheads using the existing Matrix model.


• Maximize sales and profitability by implementing competitive pricing strategies.


• Participate in tenders, RFQs, contract negotiations, and project follow-ups.


• Oversee contract management from business award t...