Key Account Manager | Hybrid Work Setup

RESPONSIBILITIES

• Effectively manages brand/seller relationships with understanding and strategy of desired outcome. Acts as the external and internal main point of contact for accounts under his/her portfolio. Acts as primary point of contact for all seller related escalations and maintain constant communication.
• Full ownership of assigned seller accounts and/or category, responsible for growing Sales and profitability generated by accounts/categories under his/her portfolio. Critically analyzes sales performance to identify action points and threats to drive topline revenue.
• Actively contributes to the critical path/scale‑up action plans. Develops an understanding of the influences of own department on the wider Zalora Business and anticipates how other departments and stakeholders can impact own area.
• Identify potential brand/supplier that are eligible and capable to transition to a hybrid/marketplace set‑up/operating model. Supports and...