Key Account Manager (KAM)

Overview

The mission: manage and execute assigned accounts, ensuring proper activation, launch, and performance tracking of developments, acting as the client's day-to-day contact. Be the operational owner of the account and its active developments. Ensure onboarding, launch, and performance tracking (KPI2) for each project. Guarantee correct execution aligned with company standards. Progressively grow towards greater autonomy in account management. This is an execution and learning role with increasing responsibility, mentored by the Strategic Key Account Manager.

What You'll Do

• Account management — Act as the client's main day‑to‑day contact. Build operational trust. Understand active developments and commercial objectives. Manage expectations on deliverables, timelines and service.
• Project onboarding — Coordinate activation of new developments: information gathering, client alignment. Coordinate with internal teams for initial setup. Ensu...