Kohl & Frisch Customer Program Specialist

Join Kohl & Frisch as a Customer Program Specialist in Concord, ON, focusing on the efficient management of pharmaceutical programs and data accuracy. Contribute to the healthcare sector with impactful work.
In this permanent position, you will maintain customer-facing pharmaceutical programs, particularly the Auto Substitution Program, ensuring compliance and alignment with business needs. Ideal candidates will have 1-3 years of experience in related operations and a Pharmacy Technician qualification.
Key Responsibilities:
• Maintain program data accuracy within host systems
• Administer and optimize the Auto Substitution Program
• Analyze coverage statuses of drug files
• Coordinate with vendors for supply disruptions
• Support internal teams with program change management
Requirements:
• 1-3 years experience in pharmacy or healthcare operations
• Pharmacy Technician accreditation preferred
• Strong analytical and problem-solving skills
• Proficien...