L2 Incident Management Specialist

Purpose of the role
Amadeus is committed to providing customers globally with superior support and service to ensure their success in using Amadeus solutions. Amadeus Hospitality’s Technical Support team offers second line support to its global customer base in the hospitality industry, and has a strong influence on product defect/enhancement prioritization and operational needs.

Job Title
L2 Incident Management Specialist
Purpose of the role
Amadeus is committed to providing customers globally with superior support and service to ensure their success in using Amadeus solutions. Amadeus Hospitality’s Technical Support team offers second line support to its global customer base in the hospitality industry, and has a strong influence on product defect/enhancement prioritization and operational needs.
Provide advanced technical support and act as Incident Owners for a group of assigned products/solutions by perfor...