L2 IT Support Specialist — Enterprise Helpdesk Pro

A local IT services provider in Madrid is seeking a Mid-Senior Level IT Support Specialist for Level 2 support and user device management. Responsibilities include troubleshooting hardware and software, ticket monitoring, and overseeing the installation of IT equipment. The ideal candidate has over 2 years of experience in IT support, a relevant high school diploma or vocational qualification, and is skilled in managing end-user devices and IT processes. This position offers a contract role focused on delivering high-quality support.
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