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L2 Onsite Support Engineer

Excis Ltd

London, England, United Kingdom Full time June 11, 2026
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Opportunity Description

WE’RE HIRING A L2 ONSITE SUPPORT ENGINEER IN UK!

Excis is a global organization driven by people, performance, and collaboration. We’re looking for a detail-oriented and proactive Onsite IT Support Engineer whois responsible forthe handling of day-to-day incidents, requests, providing technical subject
matter expertise and providing an interface for technical support to the
business – specifically Executives and Traders based in the London office.

Roles and Responsibilties:
  • Management of incoming helpdesk tickets and calls in accordance with business SLA’s. Provision of telephone and email support to in-house and remote staff for Windows Operating Systems, industry applications, network and hardware issues.
  • Act as a point of escalation for 1st and 2nd line teams ensuring knowledge and technical experience is documented and handed over.
  • Resolution of incidents and requests to customer satisfaction using documented processes and proce...
    • Full time Computer Occupations

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    Opportunity Details

    Location London, England
    Country United Kingdom
    Type Full time
    Category Computer Occupations
    Posted June 11, 2026
    Deadline July 21, 2026

    About Excis Ltd

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    Excis Ltd

    London, United Kingdom

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