L3 Managed Service Engineer

At ScalableOS,we're redefining offshoring by connecting growth-focused businesses with toptalents across the Philippines. Our expertise is in providing top-tier talentfor IT companies, with a strong focus on Managed Service Providers (MSPs), Tax& Accounting, and other industries. To continue delivering exceptionalresults, we’re looking for passionate individuals ready to make an impact andthrive in a team built on trust, integrity, and excellence. Join us as we drivecontinuous growth and scalability. Your next big opportunity starts here!

Job Description

This is a remote position.

The L3 Managed Services Engineer is a senior-level technical role responsible for resolving complex IT issues and serving as a key escalation point within the Service Desk. This role requires deep technical expertise across infrastructure, networking, cloud, and security, along with a strong customer-focused mindset.

The ideal candidate is highly proactive, thri...