Last-Mile Delivery Support Specialist | SLA-Driven Operations

A leading logistics company seeks a Seasonal Delivery Support Representative in Cape Town. The role involves managing last mile deliveries, ensuring they meet client Service Level Agreements (SLA), troubleshooting technical issues, and collaborating with teams. Candidates must have a minimum of 1 year’s customer service experience and strong negotiation skills. The company offers a permanent contract with opportunities for process improvement and training.
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