Opportunity Description
Job Expectations
- Position Type: Experienced - Leadership
- Employment Type: Full-Time; Permanent (Direct Hire)
- Work Setup & Location: Onsite - McKinley Cyberpark, Taguig City
- Work Schedule: Mondays - Fridays; Night/Shifting
- Industry: IT Consulting & Services (IT-BPO)
About the Job
We are looking for a highly skilled and detail-oriented Group Collections Manager to lead and manage the collections team within our client's finance operations. In this role, you will oversee the end-to-end order-to-cash (O2C) processes, ensure timely collections, manage escalations, and guide the team to achieve performance and compliance targets. You will work closely with internal stakeholders, clients, and external partners to resolve issues, drive process improvements, and maintain strong accounts receivable controls.
Key Responsibilities
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