Opportunity Description
**Job Posting:**
We realize that our greatest assets are our best-in-class associates, which is why we're dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with James Martin Vanities. Together, we can continue to lead the industry and help build our nation's infrastructure from the ground up.
James Martin Vanities is now seeking a Lead Customer Service Representative to join our team! This is a Hybrid role based out of South Bend, IN, in accordance with the James Martin Vanities Flex schedule.
**Responsibilities:**
+ Act as the point of contact for the Client Services Team associates regarding SOP guidance, Trilogie, sourcing and product knowledge
+ 50% of job duties will consist of training and mentoring Sales Team associates and the other 50% expected to be transactional in the business
+ Assist Customer Service Manager with, escalated customer issues and overflow calls
We realize that our greatest assets are our best-in-class associates, which is why we're dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with James Martin Vanities. Together, we can continue to lead the industry and help build our nation's infrastructure from the ground up.
James Martin Vanities is now seeking a Lead Customer Service Representative to join our team! This is a Hybrid role based out of South Bend, IN, in accordance with the James Martin Vanities Flex schedule.
**Responsibilities:**
+ Act as the point of contact for the Client Services Team associates regarding SOP guidance, Trilogie, sourcing and product knowledge
+ 50% of job duties will consist of training and mentoring Sales Team associates and the other 50% expected to be transactional in the business
+ Assist Customer Service Manager with, escalated customer issues and overflow calls
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