Lead Dynamics CRM Analyst in Toronto

Join a top Canadian organization as a Lead Dynamics CRM Analyst, operating within their Toronto offices. This full-time role is pivotal in enhancing user experiences and system efficiencies within the Dynamics CRM environment.

You will serve as the principal CRM administrator, collaborating cross-functionally with marketing, IT, and sales teams. Key tasks include configuring the CRM, managing user support, reporting functions, and developing training materials through LMS 365. You'll be responsible for improving lead management and promoting comprehensive data quality throughout the CRM system.

Key Responsibilities: • Configure and support the Dynamics CRM platform • Deliver first-line support and training for users • Develop workflows and system enhancements • Handle CRM reporting and metric analysis • Oversee data quality management and lead processes

Requirements: • 3+ years of CRM administration experience • Strong Microsoft Dynamics CRM expertise • Knowl...