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Lead Functional BA - AML Workflow & Customer Lifecycle

accenture pte ltd

singapore, singapore, Singapore Full-time June 04, 2026
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Opportunity Description

About the Role

Lead the functional design and implementation of workflow solutions for customer lifecycle management and AML risk review processes. This role focuses on optimizing end-to-end customer journeys from onboarding through ongoing monitoring, ensuring seamless integration of AML controls into operational workflows.

Key Responsibilities
  • Lead business analysis for AML workflow projects covering customer lifecycle and risk review processes
  • Design end-to-end workflows for customer onboarding, periodic review, and event-driven reviews
  • Map customer journeys across KYC, CDD, EDD, and ongoing monitoring stages
  • Define business rules for customer risk classification and review frequency determination
  • Design workflow automation for AML risk review processes and case management
  • Create functional specifications for workflow orchestration platforms
  • Analyze current manual processes and identify auto...
Full-time Other-General

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