Lead Helpdesk Administrator

Job Description

Due to an increase in head count, we are currently recruiting for a Lead Helpdesk Operator for a large Hard Services Building Maintenance contract in the Cambridge area.

The role is Cambridge based, working within an established hospital environment

The Lead Helpdesk Operator will be supporting and supervising the Helpdesk Operators assisting with incoming client queries, emails and calling out to the relevant engineers / supervisors and subcontractors, but also dealing with compliance checks, ensuring sub contract orders, invoices, etc are completed, paperwork returned and organised and ensuring all statutory checks are booked with sub-contractors as required

This role is 8am to 5pm Monday to Friday

Salary range - £28-38k (DOE)

Must have previous experience within facilities / property maintenance

Must have previous management experience

Must have an understanding of complianc...