Lead Specialist, Publisher & ADF

About the Role

We are looking for a Lead Specialist, Publisher & ADF for our FactSet Buy‑side Reporting Client Services team in Manila – an individual who is enthusiastic, intellectually curious and takes pride in the work they do. You will become a subject‑matter expert in the FactSet Reporting and Core Analytics products and drive development and support for our client base.

Key Responsibilities

• Develop high‑quality reporting solutions, following best practices and meeting or exceeding client expectations.
• Assist clients in production to help them achieve their goals through the use of our Publisher reporting solution.
• Work with engineers to fix bugs and test enhancements.
• Communicate progress and provide transparency throughout implementation to clients, the Publisher team, and the FactSet Global Client Services team responsible for the account.
• Lend product expertise by participating in various occasions coveri...