Lead Tier 2 System Maintainer - TS/SCI with Poly

Description Job Description: The National Solutions Group at Leidos has an opening for a Lead Tier 2 System Maintainer supporting mission applications maintenance in Alice Springs. This is an exciting opportunity to apply your experience to support our customer’s mission.

Primary Responsibilities + Lead a Tier 2 software maintenance team for a specific mission domain + Ensure the availability of mission processors by driving proactive Tier 2 SW maintenance + Ensure team performs incident and problem management to resolve or escalate issues + Support configuration management and change management activities + Support service transitions including migrations to cloud infrastructure + Ensure team perform all request fulfillment activities flawlessly and with customer focus + Coordinate with other maintenance, operations and engineering contract leaders as required + Ensure team documents all work performed via ticketing system + Ensure team creates, updates or enhan...